Addressing Today’s Talent Gap: An Inductive Investigation into Balancing the Demand and Supply of 21st Century Workforce Talent
Institutions of higher education are under immense pressure to become more aware of market demands and the role they play in offering the supply-side for the demand. This article highlights the disconnect between skills organizations need/demand and the supply of those skills, talent, and knowledge from university graduates. Specifically, a deficiency in work ethic, passion, and drive (possibly termed “the right attitude”) was noted as a vital gap. Additionally, and importantly, these personal attributes along with continuous learning, the ability to innovate, and communication skills emerged as key characteristics needed among the workforce today.