Diverse cultural experience provides tremendous educational value. At the same time, it presents the possibility for increased misunderstanding and conflict. While conflict can happen with students of the same background, cross-cultural dynamics tend to add complexities to tension. Using a tool such as the Intercultural Conflict Style Inventory, we have helped college student leaders build stronger teams, with a better and deeper ability to navigate, mediate and mitigate conflict among their leadership teams and peers .
Published in Growth: The Journal of the Association for Christians in Student Development, 2017, 16, pp. 39-47