According to Acitelli, Black, and Axelson (2016), instructional methods used during office hours should incorporate active learning strategies that improve the quality of learning. According to the cognitive theory of multimedia instruction (Mayer, 2008), multimedia resources reduce cognitive load and optimize learning when narrations simultaneously accompany corresponding illustrations (temporal contiguity), when essential text is written next to corresponding graphics (spatial contiguity), and when signaling is used to emphasize essential information (signaling principle). Student Reactions Anecdotal student comments endorsed multimedia resources as an active learning strategy, enhancing learning both during and after office hours.
Krautscheid, Lorretta C., "Using Multimedia Resources to Enhance Learning During Office Hours" (2018). Faculty Publications - College of Nursing. 34.