Faculty Publications - School of Business

Document Type

Article

Publication Date

1989

Abstract

This study examined the impact of instructor use of hesitation forms ("uh," "ah," "um," and "well") in an initial encounter with the students on three measures of teaching effectiveness: students ratings of teacher quality, student recommendations to hire, and lecture listening. The instruction of any amount of hesitant speech significantly lowered instructor effectiveness as measured by each dependent variable. Generally, the use of higher frequencies of hesitation forms was more damaging than the use of lower frequencies. The findings of this study suggest that the use of other forms of powerless language may also detract from the teacher effectiveness.

Comments

Originally published in The Journal of the International Listening Association, 3, 32-43.

http://www.listen.org/IJL_TF

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Business Commons

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