Date of Award


Document Type


Degree Name

Doctor of Business Administration (DBA)


School of Business

First Advisor

Dr. Ryan Halley, Ph.D.

Second Advisor

Dr. Paul Shelton, Ph.D.

Third Advisor

Dr. Randy Grant, Ph.D.


Financial literacy is economically essential and plays a critical role in an individual’s overall financial capability, yet financial literacy is declining. Financial knowledge has been linked to financial behavior, with financially literate individuals displaying positive financial behaviors while those with lower financial knowledge exhibit poor financial behavior. Credit unions are member-owned financial cooperatives whose purpose is to support their membership’s social and economic goals. Credit unions are well-positioned to deliver financial literacy to members (McKillop & Wilson, 2015). This study examined financial literacy and behavior among credit union members and compared the financial literacy of credit union members with results from the 2018 National Financial Capability Study. The findings indicate that credit union members answered more financial knowledge questions correctly, on average, than National Financial Capability Study respondents. The study’s findings also indicate a positive correlation between self reported financial knowledge and actual financial knowledge. Results indicate that credit union member financial literacy is associated with positive financial behavior.