Faculty Publications - College of Business

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The strategy to improve business results through globalization has become increasingly common. Success in reaping the business value intended from a globalization strategy is, unfortunately, not as common. As national boundaries blur and everyone grows more connected through global collaboration, the dynamics of organizational life grow more complex. These complexities offer challenge, confusion, and frustration – but also great opportunity! The key to achieving improved business results does not hinge on strategies alone, but also on our ability to effectively lead global product and service development teams to successfully execute the strategies. Those struggling the most are the practitioners who find their historic team leadership practices ineffective in today’s global business model. To effectively lead a global team, one must first understand the forces driving our companies to a global business model. This chapter focuses on the forces that fuel and constrain globalization.


Originally published in Milhauser, Distributed Team Collaboration in Organizations: Emerging Tools and Practices, IGI Global, 2011.