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Abstract

The Lifelong Learning and Library Connection as a model for tertiary library customer education examined the transitional skill and ability expectations of undergraduate tertiary education students to propose a Perceptual Model of lifelong learning as an alternative to behavioural and relational models which are more experientially or practice based. The hypothesis of a recent study was that the personal perceptions of customers can mirror personal reality. What customers believe can predict what they will pursue. Therefore a Perceptual Model can offer the advantage of facilitating lifelong learning through library customer education approaches geared to the sequential levels of skills needed by customer groups.

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