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Abstract

The constantly changing roles of libraries and librarians, as well as the onslaught of electronic resources and mobile technology, have refocused attention on the library’s place and value in today’s society. This paper highlights a 2015 academic library conference presentation and includes supplemental information on the subject. It focuses on the library less as the traditional place to gather information and more as the meeting place – a third place – where like-minded individuals, their information-gathering devices in tow, enter and expect “super-sized” customer service.

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