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Abstract

After working as a public and school library director for two decades, the challenge of reference and research work in an academic library is exciting and daunting for a mid-career librarian. She quickly realizes that constantly comparing fondly remembered library experiences with new professional challenges must transition into embracing what lays ahead and learning new skills. To successfully serve an academic library patron population, the variety of knowledge and information expertise is different and expanded, but the time-honored aptitude of treating library visitors well and carefully ascertaining their information needs remains the same.

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